All our Lenses will include a one-time replacement in 1 year from receipt for scratches due to normal wear and tear.  All Eye Butler Frames will also include a 1-time replacement due to normal wear and tear in 1 year from receipt.  A $25 remake fee will apply to replace one item, either one or both lenses, or just the frame.  This fee will include the cost to ship the old pair to Eye Butler, and the new pair back to you.  In the event both the lenses and frame need to be replaced, a $40 remake fee will be required to send the glasses back to us, so we can ship you out a new pair.  To make any warranty claim please contact customer service by calling XXX-XXX-XXXX or emailing support@eyebutler.com.